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Frequently Asked Questions
Orders typically take 2-12 business days to ship from our warehouse. Delivery time will then depend on your location. You can track your order with the provided tracking number. For personalized assistance, please contact our customer support. We appreciate your patience and your trust in Eccellenza Nostra.
Once your order is placed, you will receive a confirmation email with a tracking number. Simply use this number in the "Track my Order" section in our chat assistant or by logging in to your account on the website and checking the order status. We provide real-time shipping updates to keep you informed.
If you have any more questions don't hesitate reaching our customer support team (team@eccellenzanostra.com)
You can reach us through the following channels:
Feel free to contact us with any questions, concerns, or feedback you may have. We're here to assist you!
- You can also reach out to us through Email: team@eccellenzanostra.com
REVIEWS
from Trustpilot
“Eccellenza Nostra truly lives up to its name! The quality of the products is outstanding, and the attention to detail is impressive. You can tell everything is made with passion and care. The customer service was friendly, professional, and very responsive. I couldn't be happier with my experience – highly recommended!.“
Ajay G.
“Amazing experience! The quality is top-notch, and the design is virkelig flot. I had a question, and the support team was super helpful – tak for det!.”
Anton A.
“Shipping took a bit longer than expected, but the rest was great. The quality is top-notch, and the design has that little touch of élégance. Overall, très happy with my purchase – I’ll definitely order again!“
Mathis C.
“Customer support was responsive and helpful. Great experience.”
Farid M.
“Great Brand, Great quality can only recommend it.“
Anej K.
team@eccellenzanostra.com
team@eccellenzanostra.com